"LYRAL" Zip-Up
Shipping & Returns
All orders are prepared and shipped within 1 to 3 business days.
Once shipped, delivery usually takes 4 to 9 business days, depending on the destination country and local carrier.
Every order includes tracking, sent automatically by email once the order has shipped.
Shipping is currently free on orders over €70.
Returns & exchanges
For any return or exchange request, please contact our support team by email at:
contact@yside-store.com
Our team will guide you through the next steps depending on your order.
Items must be returned new, unworn and in their original packaging. Requests must be made within 14 days of receiving your order.
FAQ's
How do I know which size to choose?
Our pieces fit true to size, with a slightly fitted feel.
For a regular fit, take your usual size. For a looser or more comfortable fit, take one size up.
The size guide is available on the product page to check the exact measurements.
Can I modify my order after purchase?
Yes, if your order has not been prepared yet, our team can modify it.
Contact us quickly by email with your order number at: contact@yside-store.com.
How should I care for my product?
To preserve the quality of your item, use gentle care and avoid tumble drying.
For sneakers, clean by hand with a soft cloth.
What should I do if I have an issue with my order?
Our support team is available by email 6 days a week to help with any question, delivery issue, exchange or order-related request.
What if it doesn’t fit me?
No problem. If the size does not fit, contact us by email within 14 days of receiving your order. Our team will help you with an exchange or return.
DISCOVER MORE PIECES
SEEN ON YOU
